from Inquiry, Volume 5, Number 1, Spring 2000, 37-41
© Copyright 2000 Virginia Community College System
Abstract
Technology
can help rural community colleges find a way to provide cross-cultural
contacts for language students.
The key to success in teaching language and culture together in the foreign language classroom lies in the students' interaction with real language used by real people and real materials. In the urban classroom setting, students have access to native speakers and many authentic materials. There are often numbers of native speakers in local neighborhoods, numerous ESL classes for these native speakers, and bookstores that carry foreign language books, newspapers, and magazines. There are also cinemas that show foreign films, video stores that offer foreign films for rent, and museums, cultural centers, and embassies to visit. However, in rural settings, students generally do not have such access. They are usually culturally isolated. There is the occasional exchange student or a student who might have satellite television with international channels and radio stations to view or record. The population of the area is primarily American English-speaking. Colleges and universities in these areas rarely have enough students for an ESL course or program to exist. Due to low demand, libraries, bookstores, and video stores do not often have foreign language materials for checkout or purchase. There are few cultural centers, and the small local museums are often regionally focused. Until recently, rural foreign language students were severely disadvantaged.
All
of that has begun to change
rapidly, due to the tremendous advances in technology during the nineties. Because of the growth of the Internet,
e-mail, synchronous chat, and videoconferencing, students in the rural areas
(and the urban ones as well), have virtually endless access to culture and
language, without leaving one's school or home.
The wealth
of sites on the Internet has brought information and authentic materials,
albeit electronic, into the easy reach of instructors and students in both
rural and urban areas. Furthermore, the
impact of the availability of resources on the Internet has given rural
classrooms the push they needed to attain cultural information and materials
that they were once lacking due to geographic location.
Much of
what one finds on the Internet might be categorized as informational
sites. One finds a multitude of sites
where teachers and students can obtain linguistic and cultural information,
usually in narrative and photo form, created by other educators, businesses,
and individuals just interested in a particular language and/or culture. At these sites one can get basic
information or connect to other sites in the areas of art, the media,
government, history, music, literature, food, festivals, customs, and
sports. There are also sites which
countries, governments, and cultural groups themselves sponsor. One might discover that these more
“official” sites are beneficial because they are usually written in the target
language and through the eyes of the target culture population. Many of these informational sites are
readily accessible by instructors and students because the graphics and text
are not as complicated and load more quickly and easily. Teachers should guide
their students to sites appropriate for the learning experience, their level of
ability, and their interests. Before
incorporating Internet sites into one's lesson plans, the teacher must research
what is available, experiment with the sites first to check for ease of use and
appropriateness, and develop lessons to accompany the sites. Relevant and appropriate sites are those
that support and enhance the language and culture learning process already
taking place.
There are
numerous sites of authentic materials, such as newspapers and magazines. One site, the Internet Public Library (IPL)
Reading Room Newspapers is a clearinghouse for international newspaper sites
and provides links to major newspapers according to country (IPL Reading Room
Newspapers). As with other
informational sites, teachers must develop lessons and assignments to accompany
the sites, rather than allow students to stumble randomly through them with no
direction or purpose.
There are
also sites where students and teachers can access video and audio webcasts of
different television and radio stations.
One of these sites is International Radio and TV Online,
which provides what it calls "networked multimedia for language and
culture education" (International Radio and TV Online). However, to be able to hear and view these
webcasts, users must download software called "plug-ins" or
"players" to be able to receive them. The limitation at this point in time is whether instructors,
students, and computer laboratories have the technological capabilities to
sustain the downloads and playbacks.
Currently, many institutions are not technologically ready, but webcasts
will become more commonplace in the near future. Perhaps they will replace current media delivery, such as
audiocassettes, compact discs, video (cassettes and discs), and even satellite
and cable television. Regardless of
what the future holds, the instructor still remains the student guide to
cultural acquisition and must continue to view or listen to samples of the
webcasts to develop assignments that support what is being done in the
classroom.
Students
in past decades have had the opportunity to have pen pals in other countries
and cultures, using traditional mail as the medium of transport. The only possible pitfall to this
correspondence was that weeks or more passed between letters. However, all of this has changed with the
growth of electronic mail (e-mail), online chat, and instant messaging as the
means of more immediate interaction and correspondence. In fact, chat and instant messaging are
becoming so prevalent that America Online’s David Gang states,
We see it migrating quickly to having quick
one-on-one conversations from any device, from anywhere in the world….A
traveling Buddy List is going to turn the Earth into a very, very small planet.
(Snider)
Online interaction may be
asynchronous or synchronous, depending on whether one chooses e-mail or chat,
or a combination of both. Teachers may
arrange online class meetings in their respective computer laboratories where
the students chat with the native culture students in a designated chat area
that computer support technicians can create on the institution's own web
servers. Instructors may also choose to
assign students e-mail correspondence outside of class, then have them present
language and cultural information that they have learned to the rest of the
class in the form of oral presentation and discussion. Classrooms may link with other classrooms,
or students may connect with individual students they meet at pen pal
sites. Whether one chooses e-mail,
chat, or both, teachers must monitor these tools and create specific lessons
for their students. Students need specific objectives, and instructors need to
guide them towards appropriate linguistic and cultural exchange with their
online pen pals.
One of the
most important advances in technology has been that of interactive television,
or videoconferencing. Classes and
conferences presented in this manner originate at one location, with a group of
participants and an instructor or moderator.
The class or meeting is then broadcast over television to other sites by
way of an analog or digital phone line, computers, and the televisions. What makes this type of connection so
promising is that it is completely interactive. The participants at all sites can see each other, hear each
other, and speak to each other. Sites
are equipped so participants may send each other computer files and documents
and show pictures, slides, and videos to each other. Because this type of connection is basically one of a telephone
connection, there exists the possibility that classrooms, students, and other
persons in different countries may be able to communicate, interview each
other, and share their cultures. Communication across regions and states can
only be the beginning of communication and interaction across country and
continental boundaries without the expense of travel.
One
limitation that might prevent widespread use of the interactive television
classroom is the cost. Currently, it is
quite expensive to create such a classroom.
What has developed as a less expensive solution is videoconferencing
across the Internet, combining the tools of chat and those of video
transmission. To videoconference across
the Internet, all one needs is a personal computer, an Internet connection, a
microphone, and a small video camera.
An example
of this utilization of technology as a means of cultural delivery and exchange
was developed recently at a rural community college in Virginia. At Southwest Virginia Community College (SWVCC), the foreign language instructor and the academic computing personnel
created a sort of “global interactive classroom.” In the spring semester of 1998, the college received a grant of
up to $6,490 from an organization called Community Colleges for International
Development to develop this classroom (Boyce, Project Proposal 4). The rationales behind the proposal were the
aforementioned problems of rural colleges: there are few native speakers and
there is a lack of financial means for students in these areas to travel abroad
(Boyce, Project Proposal 1-2). In this particular situation, both institutions
involved, SWVCC and the University of Quintana Roo (UQRoo) in Chetumal, Mexico,
experienced the lack of native speakers and finances for travel. The purpose of the project was:
…to assist students at both
institutions to learn about each other’s languages, histories and cultures
using instructional technologies readily available to them and to promote
serious planning for further academic and economic collaboration. (Boyce,
Project Proposal 3)
To create
this virtual exchange, the institutions used a combination of many of the
aforementioned technologies: Internet, e-mail, chat, and digital video
cameras. Purchased with the grant were
eight black and white digital video cameras (four for each institution) at a
cost of $575 (Boyce, Project Report 2). The approximate cost for Internet
access was $1000 (Boyce, Project Report 2). Other costs included faculty and
administrative project time, mailings, telephone calls, faxes, and supplies
totaling $2,433 (Boyce, Project Report 2). As part of the project, the English
instructor at UQRoo and the Spanish instructor at SWVCC traveled to the partner
institutions at a cost of $2,461 (Boyce, Project Report 2). The project’s most
essential costs, the cameras and the Internet access, were relatively
inexpensive and comprised less than one-third of the total project cost. Each institution had its own computer laboratories
prior to the grant.
During the course of the semester,
intermediate Spanish students at SVCC and English majors at UQRoo shared their
languages and cultures first through e-mail. Later in the semester, they
proceeded to online videoconferencing and written chat, using an Internet connection
to SWVCC’s web server (called the “reflector site”), the video cameras, and a
program called CU-SeeMe. CU-SeeMe is a
basic computer videoconferencing and chat software program developed by Cornell
University, available as a free download from Cornell or for a small fee from a
company named White Pine (CU-SeeMe). The chat used by the students was limited
to written chat, as the computers at UQRoo had no sound cards. However, one can use this program or similar
programs, such as Microsoft NetMeeting, for spoken chat with microphones and
videoconferencing if sound cards are present.
In addition to computer interaction, participants also exchanged by
regular mail delivery photo albums containing photographs of their families,
friends, and events from their lives, accompanied by audiocassettes describing
the albums. Students at SWVCC spoke
Spanish on their cassettes, and students at UQRoo spoke English on theirs. As a result of the exchange, a formal
“Declaration of Intent” for future exchange and cooperation between the schools
was signed, and the project continued into the 1998-1999 academic school
year. Both institutions expect to
continue and expand the exchange into other subject areas. Furthermore, the
idea of intercultural exchange via the technologies is now being used in some
of SWVCC’s history and civilization courses, which are currently linked to
comparable courses at a college in Scotland and one in Norway.
As one can envision, the growth and
use of technology as a tool of linguistic and cultural education and exchange
is going to increase rapidly. It is very likely that videoconferencing and
electronic interaction will become the instruments of choice for many
educators. However, one must not forget
from whence we came. Only fifty or so
years ago, culture was practically a non-existent component of the
language-learning classroom, and now it is an integral and increasingly equal
part of it. Educators have discovered
that language and culture cannot be separated, and the best way to teach both
is by allowing students to experience real language in real context along the
way. Sure, technology is going to
shrink boundaries even further by bringing students, educators, and cultures
together virtually like never before.
Nevertheless, one must also remember that language and culture are the
ways we humans have of relating and communicating with each other in
person. Nothing can compare with or
truly replace real life: people of all cultures, languages, and nationalities
living, working, and interacting with each other on a day-to-day basis. And, it is from this that we learn the most
about each other as members of a culture and as individuals.
Works Cited
Boyce,
Douglas. “Collaboration through
Instructional Technology: Building
Links Between Quintana Roo and Virginia:
Project Proposal.” 15 October
1997.
Boyce,
Douglas. “Collaboration through
Instructional Technology: Building
Links Between Quintana Roo and Virginia:
Project Final Report.” 12 June
1998.
CU-SeeMe. <http://cu-seeme.cornell.edu>. (28 July 1999).
International
Radio and TV Online. 1994-1997.
<http://www.cwru.edu/artsci/modlang/Lab/main.html>. (28 July 1999).
IPL
(Internet Public Library) Reading Room Newspapers.
<http://www.ipl.org/reading/news/>.
(28 July 1999).
Snider,
Mike. “Instant Messaging on Fast
Track.” USA Today. 11 August 1999: 6D.
Ms. Elizabeth Smith is Associate Professor of French and Spanish at Southwest Virginia Community College. She holds degrees and diplomas from Western Carolina University, The University of Tennessee-Knoxville, and George Mason University. An early adaptor of technology, she has taught via distance education since 1993. She currently a member of the VCCS Virtual Foreign Language Classroom Advisory Board.